Fix AKO

the guide to fixing ako

Windows 7 Guide



1. Start by plugging your CAC Card Reader into the computer. Windows will auto detect the new device and it will automatically install the drivers for your cac card. As shown in the picture to the right. After the CAC Card reader is installed, insert your CAC Card into the reader and Windows will auto detect the card and install it.




2. Download the DoD Root Certificates by clicking on the image to the right. After downloading the file, unzip it and begin installing. The install is very straight forward and all you really have to do is click the next buttons.









After you finish installing DoD-PKE it will ask you to run the program. Select "Run InstallRoot". When the application boots up press the button that says "Install Certificates". You will have a prompt pop up with the lable "Security Warning". Select Yes.

Congrats, you just installed your Certificates!




*Note* You do not need activclient to get ako to work. I personally do not have it installed. I am able to access both AKO and my Military Email.





3. Time to configure Internet Explorer. The PDF file to the right will show you step by step how to configure Internet Explorer. It is recommended to use Internet Explorer over Firefox and Chrome.
























Internet Explorer Configuration Guide