the guide to fixing ako

Contact Us!

A little bit about me, the creator of this site:

After 8 years serving with the Army, I offically put my boots to rest 1AUG2017. I have now offically ETSed out of the Army and enjoying my retirement with my family. I still have quite a bit of knowledge when it comes to working with AKO and navigating around it, please feel free to email me if you need any help and I will be more then willing to help.

I was a S6 teamleader with the 533 BSB. I am a Specialist in the Reserves and work in the Information Technology field in my civilian career. I often build computers for clients, as well as on my spare time. I was Active duty as an 11C (Mortarman) for 3 and a half years.

During my Active Duty years I was stationed at Fort Drum, New York from 2010 to 2013. I deployed with them to Afghanistan in 2011 - 2012. I ETSed and was reassigned to the Reserves to finish out my contract.

I love working with computers and often fix AKO for soldiers whenever they need help. I also help with virus removals, re-installation of Windows, as well as repairing laptops and desktops. I've been working with computers since I was in high school and it has helped me in my Military career both Active and Reserve status.

This guide was created to help you, the users of AKO, ensure that you can access AKO at home on your personal computers. It took a lot of time and effort to create this site and I personally tested all this out to ensure that the content I'm providing you is 100% accurate. If you need any additional help, feel free to

For remote help, please download teamviewer from the following website and email us. This will allow us to remote in and help you assist with any issues you have.


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